If you have already been in touch with Pocket Support, please reference the existing conversation or name of the person who you have been working with. Here, you should see at least one item starting with 'ReadItLaterPro'.

If you don't see any, try opening the folder called 'Retired. Look for files starting with Read It LaterPro.(Note: your device name appears in iTunes on the left side, under 'Devices'). Open the folder with the same 'name' as your device.Type (or paste): ~/Library/Logs/CrashReporter/MobileDevice/.Click on the 'Go' menu at the top of your screen, and select 'Go to Folder'.Plug in your device, and launch Finder (or iTunes, if on 10.14 or earlier) to complete the sync. Sync with Finder on macOS 10.15 (or iTunes if on macOS 10.14 and earlier)Ĭrash logs are transferred to your computer whenever you sync your device.

If you have already been in touch with Pocket Support, please reference the existing conversation or name of the person who you have been working with.įind the logs after syncing your device 1. Tap the Share button at the top right corner, and email the crash log to Pocket.Scroll down and select any items that start with 'Pocket' and show the date you encountered the crash.However, you can also find them on your computer after syncing your device. The easiest method is to find the log is in Settings on your iOS device. While troubleshooting Pocket for iOS application crashes, the Pocket support team may request a crash log to determine what is happening. How to find the Pocket app crash logs on iOS

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